PowerBook PowerBroke

Thu Sep 8 19:07:50 2005 EDT (-0400 GMT)

My fist dependent, my fist little one to care for, my poor little PowerBook. The problem started three weeks ago I was helping my parents try to fix their Linksys wireless routers problems (it was dying more than an unlucky Buddhist). I lost my connection to the new network I had setup and none of the normal WiFi network tools were allowing me to rejoin, so I restarted the computer ‚ or so I thought. It turned out to be a permanent shutdown.

All the machine would do was chime, it wouldn’t boot. I tired removing my extra RAM, I tried resetting the PRAM, I tried removing the battery, nothing would get it too boot. I ended up wasting 30 minutes at the Apple store in Yorkdale before I gave it to CPUsed. They tried the same things and determined that it was the logic board (the-everything-in-the-laptop-except-the-screen-keyboard-harddrive-CDROM-and-RAM part of the computer) and a new one would be $1200 CDN. The best part of this story is the fact that though the date this happened was just short of a year from when I received my PowerBook from the stork mail it was over a year from when I purchased it. One year from purchase is the length of Apple’s complimentary care for their products unless you buy the $300 Apple Care.

My PowerBook is a 1.33GHz G4 with a 60GB hard drive and a 15′ screen, you can buy a new 12′ iBook with the same specs for around $1200 (at least you can with the educational discount). I decided to plead my case to Apple, after all, I don’t think they want to be known for creating a laptop that falls victim to a restart after one year. He asked for a few minutes to update his records, I told him to take all the time he wanted, he took five.

PowerBook installThe next day I called Apple Canada Customer Support (who I think are based in Markham) and they were asking for CPUsed number to give them the One time warrantee exception and service code.

I had been using my PowerBook for work and was told to purchase one for work, but since the only person it impacted was me I had been putting it off. An hour after Apple agreed to do the right thing I put an order in for a new 12′ PowerBook…. With Apple Care.

This all left me without a computer so I took some time to setup the computer I was going to use as a MythTV box and setup a proper Linux desktop. I used Fedora Core 3 and KDE with my home folder NFS mounted on my 600GB server connected by a Gigabit Ethernet connection to my basement. My obsession with keeping backups paid off.

After about two weeks I heard back from CPUsed and made a special mid-week trip to Toronto to pickup the PowerBook. To be reunited with my loved one felt special, but the feeling was fleeting.

After two days I realized that whenever the machine was running and I unplugged the power source it would die. I could start it on bat or AC, I could add AC if I was running on bat, but if I was running on AC I couldn’t switch to bat. So once again, the machine was broken.

Again I called Apple Support, they suggested I reset the Power Management Unit (PMU) and over the phone we weren’t able to do it. So back to CPUsed the PowerBook went, but this time with the knowledge that the technician who was working on my PowerBook (because she was the only one certified to do it) was going back to “her country” for at least two weeks.

Another week passes and CPUsed said that resetting the PMU fixed the machine… well it does, for about 3 starts or so. I’m not quite sure what the scenario is, but the AC can be unplugged after the PMU is reset, but if it goes to sleep, gets recharged, or something like that, the unplug death returns. The best part is I’ll never be able to get a technician to acknowledge the problem because it takes a day of real use to bring it out.

So now I’m left with my machine needing to be shutdown to switch power sources. It’s broken, but not too broken. Still, I can’t wait for those Intel PowerBooks, hopefully Apple’s great OS can benefit from modern hardware to run on!

Google Talk & Adium

Thu Aug 25 9:46:55 2005 EDT (-0400 GMT)

The best IM tool for the Mac (if not any OS) is Adium, but that may change with Google Talk.

The problem is, Google Talk is Windows only, for now, and though the website says Adium will connect to it, it does not say how — so I’m going to say how:

  • Open Adium’s Prefrences
  • Add an account

  • Click the plus on the add accounts page and choose a Jabber account
  • Put in your GMail E-Mail address and your password in the Account tab
  • Server settings

  • Under the Options tab add the server of talk.google.com
  • check off secure TLS –
    and you might want to check the mail notification option
  • You might want to check auto-connect
  • Hit OK and you’re done!

MS Office on the Mac Security Check

Sat Aug 13 16:31:20 2005 EDT (-0400 GMT)

Concerned that MS Office is sending information out about your use of Office to other users on your local network? It’s your computer, block it!

You can stop the server it sets up on port 2222 by adding a deny command to your firewall manually. Unfortunately this will stop your System Preferences Firewall options from working, as once it sees entries it didn’t make it will alert you that it can no longer configure your firewall. You may have to read up on the ipfw command in the future.

I’ve given you the information, it’s up to you to decide how you’ll use it.

From your terminal run this command:

sudo ipfw add deny udp from any to any 2222 via en0

if you are concerned about an extra WiFi connection replace en0 with en1.

TechTV Meetup

Sat Aug 13 15:22:50 2005 EDT (-0400 GMT)

I was at the OPAS conference at the Rogers Campus in Toronto for most of this week. The conference was OK, but I by the measures of what new did I learn and what change was affected by the conference it does not measure well.

MeetupOn Thursday before I left to go back down to St. Catharines I went the the TechTV Meetup at No Regrets Restaurant. It was really cool to see all those people there and all of the geek celebrities took time to talk to whomever was interested.

I was particularly keen to meet Leo Leport because I think that he’s genuinely motivated to just help people do more with their computers and not be at the mercy of them. He had varied an interesting conversations with those who came to gush, challenge and those who came from places like Detroit! I don’t think he even got a chance to eat! When ever I’m trying to explain technology to others I try to use Leo as a roll model.

Anyway, my photos are on flickr and I’m sure you can find other’s there too.

The WebCT Wiki

Thu Aug 4 21:27:51 2005 EDT (-0400 GMT)

If you’ve read this blog before you probably know that I’m a big fan of Wikis and the Wiki concept. I think Wikipedia, the amazingly successful user-created/edited encyclopedia, is a great resource that I use every day that I’m in front of a computer. The Wiki concept of user-created/edited content also works very well for documentation projects, for example, I wouldn’t be as adept with Linux as I am had I not stumbled across the Gentoo Wiki.

This lead me to create ‘The WebCT Wiki‘ at Brock University. WebCT is the tool most Canadian Universities use to deliver on-line content and teaching (not the best one, and not the only one). Supporting profs’ use of WebCT is a large part of my job.

After writing out the same thing far too many times I started putting documentation on-line a few years ago, but that started to age as WebCT, Windows, the Mac OS and the available software changed. I’d try to find the time to make update and correct typos, but the documents seemed to always be out of date. This spring I converted what I had to Wiki form and along with my colleague Giulia we populated a the WebCT Wiki with what we knew.

Last week we took of the restraints that where keeping Google (MSN Search, etc.) from finding it and this week we became the number one result for powerpoint webct! Just like that, almost over night! We’ve even got repeat use from someone in Australia.

So far we have yet to have a third-party edit, but given our soft launch I’m pretty happy. The benefit has already been realized in that myself and Giulia can make edits the instant we know something is wrong, as soon as we notice it, wherever. The other benefit is that key terms can be hyper links, and don’t require long descriptions every time you mention them.

Of course, like almost all Wikis, the information is free for re-use according to the GPL.

Remember: Information wants to be free!