Archive for December, 2011

2011 at

Friday, December 30th, 2011

Here’s a word cloud for 2011 at – mostly my blog (biased towards the end of the year):

Here’s my Twitter feed for 2011:

I think the insight there is that I use twitter to get a hold of Giulia a lot.

As my ThinkUp installation at gains way more data than my previous archives had I think 2012 will bring with it some real insight.

Correcting Burlington Hydro and PeakSaver

Thursday, December 15th, 2011

I’ve blogged about being a big fan of the PeakSaver program before. No longer.

I recently wrote Burlington Hydro about the about the remarkably poor instructions for logging into the PeakSaver Online Control Centre. The number of issues with the process really does make Burlington Hydro and the PeakSaver program look foolish.

The issues stem from me attempting to log into the online control centre with credentials I had saved but no longer work. It would appear they stopped working after my thermostat was replaced in the summer after it was damage by our child — an experience that was very good and left me impressed with PeakSaver’s responsiveness. My opinion has since changed.

Apparently the new thermostat meant a new log-in, no one told me this, but it was simple to deduce. Here are the three major problems the experience highlighted, with the benefit of information from a phone call on Thursday December 15.

  1. Login page for PeakSaver Control Centre

    When you don’t enter your password correctly at the logo changes from BHI’s to PeakSaver’s

    When you follow the Forgot your password link you are presented with a form

    I filled out that form at least a 1/2 dozen times. I never got a response. I’d put my phone number in the notes, ask if anyone was receiving these, no one ever got back to me in any format.

    PeakSaver and Burlington Hydro would be offering better service if this link wasn’t even there, because I’d call immediately and not wait for a never arriving response.

  2. The account instructions to sign-in to the online control centre are incorrect on the Burlington Hydro web site, and I know how to correct them based on my Thursday December 15th phone call.

    At it should read:

    The letters BUR followed by Your Account Number. Note that there is no dash in your User Name as there is in your Burlington Hydro account number.

White Noise App

Sunday, December 4th, 2011

I wanted to quickly write about the TMSoft White Noise app.  It has to be quick both because there isn’t much to say, other than it’s free or cheap and because our baby may be up from his nap soon.

I bought the full iPhone app before there was an iPad and before we had a baby in a fit of insomnia.  I’ve used it to try to fall a sleep our tune out those around me.  It works well for both and the audio samples provided are very good and you can combine them and set timers.

Since our baby has arrived we first discovered how much liked the oven exhaust fan.  I then realized that I had a portable version of “oscillating fan” in my pocket in the White Noise App.  It’s been great to both sooth our child and drown out other noises that might wake him.

TMSoft have since expanded their lineup.  I have a copy on my Android tablet.  My wife has the free version on her iPhone and I have the desktop version available from the Mac App store on my computer at work – airplane noises seemed to work well to drown out the noise of colleagues to write reports etc.

Here’s the places that I’ve found TMSoft’s White Noise application at: